Automated Account Access
To make inquiries regarding your account balance or to make payments over the phone, please call our 24 hour automated account access system at 1-833-394-8398. You will be required to furnish your web ID number to access your account information. Your web ID number can be found on your monthly bill.
| In Person | By Mail | Online Payments |
| Administrative Office 218 Main Street Destin, FL 32541Payment accepted: Cash, check, money order, Visa, Mastercard, Discover, American Express |
Destin Water Users, Inc. PO Box 308 Destin, FL 32540-0308Payment accepted: Check or money order only |
Payment accepted: Visa, Mastercard, Discover, American Express, eChecks |
ONLINE PAYMENTS
**Please allow up to 3 business days for payments to post to your account. If your service has been or is due to be disconnected, please contact Customer Service at 850-837-6146 for expedited payment options.**
To pay your utility bill online you will need to have the first four letters of the account holders name and 5 digit WEB ID NUMBER to register your account. You can locate both of these on your most recent bill. To see samples of the location click HERE for your WEB ID number. You are only required to register your account the first time you login.
To register your account or to make a secure payment online, please click HERE.