Precautionary Boil Water Notice (PBWN)

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The PBWN’s referenced below was rescinded on Saturday August 29th at 8:30am.

August 27, 2020

Destin Water Users has issued a PBWN effective 2:00pm on Thursday August 27, 2020. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on Saturday, August 29th.

 

August 26, 2020

Destin Water Users has issued a PBWN on Wednesday August 26, 2020 for 200 Gulfshore Dr.  Click HERE for a map of the affected area. Pending sample results, this notice should be rescinded on Friday August 28th.

The PBWNs referenced below were rescinded on Wednesday July 22nd at 8:30am.

July 17, 2020

Destin Water Users has issued advanced notice of a PBWN effective 2:00am Monday, July 20th due to a main beak on the water line supplying Shoreline Village Mall at 824 Gulfshore Dr.  The 8” main servicing this complex will be shut down to facilitate repairs. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Wednesday July 22nd.

Destin Water Users has issued advanced notice of a PBWN effective 7:30am Monday, July 20th due to maintenance being performed on the water line supplying 36236 Emerald Coast Pkwy.  The 2” main servicing this complex will be shut down to facilitate maintenance. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Wednesday July 22nd.

The PBWN referenced below was rescinded at 8:45am on Wednesday, July 8th.

July 6, 2020

Destin Water Users has issued a PBWN effective July 6th for the Shoreline Garden Townhomes at 930 Gulfshore Dr.  The 4” main servicing this area was shut down to facilitate repairs to a broken water line on property. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Wednesday, July 8th.

The PBWN referenced below was rescinded at 8:45am on Friday, June 26th.

June 22, 2020

Destin Water Users has issued a PBWN effective June 23rd on a portion of Azalea Drive.  The 12” main servicing this area will be shut down to facilitate repairs. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Friday, June 26th.

The PBWN referenced below was rescinded at 8:30am on Saturday, June 13th.

June 11, 2020

Destin Water Users has issued a PBWN due to a main beak on the water line supplying Shoreline Village Mall at 824 Gulfshore Dr.  The 8” main servicing this complex was shut down to facilitate repairs. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Saturday, June 13th.

The PBWN referenced below was rescinded at 9:30am on Thursday, April 9th.

April 6, 2020

Destin Water Users has issued advance notice of a PBWN effective Tuesday, April 7th at 8:30am. The 8” main servicing 7 businesses on a portion of Emerald Coast Pkwy. will be shut down cut and cap a section of the main encroaching on a roadwork right of way. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Thursday, April 9th.

The PBWN referenced below was rescinded at 7:45am on Thursday, March 12th.

March 9, 2020

Destin Water Users has issued advance notice of a PBWN effective Monday, March 9th at 9:00pm. A section of the 2” main servicing 26 individual residences on a portion of Dolphin St. will be shut down to replace two valves. Please CLICK HERE for a map of the affected area. Pending sample results this PBWN should be rescinded on Thursday, March 12th.


Precautionary Boil Water Notice (PBWN)

You may have heard about or noticed a significant increase in the number of precautionary boil water notices (PBWN) issued by Destin Water Users, Inc. and other local water utilities in the recent past. Does this mean that the quality and safety or our water has declined? Does this mean that DWU’s water mains are breaking more so than in the past? Absolutely not! Rather, changes in regulatory rules are now requiring that water utilities in Florida issue precautionary boil water notices whenever water service to an area has been turned off, if even for a short while. Why is the issuance of a PBWN required? When breaks or changes occur in water lines, the normal pressure in the line may be reduced or lost and the possibility exists for contaminants to enter that line. The odds of this happening are extremely remote, but to be extra cautious precautionary boil water notices are placed in effect while routine bacteriological sampling is conducted. Usually, two separate sets of samples are taken, each needing 24 hours to be considered complete. When both sets of samples come back “clean”, the precautionary boil water notice is lifted (or “rescinded”). These advisories only affect water that is intended for consumption or cooking.

For more information on PBWN click HERE

If you provide water to visitors or employees, use commercially produced bottled water for drinking or beverage preparation (coffee) during the PBWN. You should also take steps such as posting notices at, or disabling water fountains and ice machines. Foodservice operations have several additional requirements and should contact the Florida Department of Business & Professional Regulation at (850)487-1395 for specific instructions.

For more information on food industry requirements click HERE

Hurricanes 

DWU has emergency plans in place for hurricane response and will do everything possible to make necessary repairs in an efficient and timely manner. Should you experience either a loss of water service or a noticeable loss in water pressure during or after a hurricane, we recommend you take additional steps to disinfect any water intended for consumption or cooking until the water system is restored.

For more information on emergency disinfection of drinking water click HERE

Water Line Inspection

Destin Water Users, Inc. Conducts Inspection of Water Line Under Destin Harbor

DESTIN, Fla(August 27, 2020) – On Tuesday, September 1, 2020, Destin Water Users, Inc. (DWU) will commence a routine inspection and survey of its water line which crosses the Destin Harbor in the area of Captain Royal Melvin Heritage Park. Divers will be in the water in Destin Harbor setting buoys to map the water lines’ location and diving to perform a physical inspection of the condition of the line.  The work, which will take two to three days to complete, will be performed by Logan Diving and Salvage of Jacksonville, Fla.

The water line is part of a looped system that supplies water to Holiday Isle. The line, which was installed in 1985, crosses under the Destin Harbor from Captain Royal Melvin Heritage Park to the eastern end of Norriego Point. 

Destin Water Users’ General Manager, Lockwood Wernet noted that the work is a continuation of their efforts to assess their infrastructure, so they have a clear picture of its condition.  

“We recently completed assessment of our gravity sewer system and we are starting to look at our pressure pipe which includes the Harbor Crossing,” Wernet said.

Large Building Water System Start-up Guidelines

With the Safer-at-Home order issued by Governor DeSantis, short-term rentals were cancelled and water flow to condominiums decreased.  With the decreased water flow, it is possible that the water quality within these large buildings may have degraded.  To promote safe drinking water quality within these large building systems that may not have been used or only seen limited use for extended periods of time, we have posted guidelines on our website to assist  with assuring that your water supply is refreshed and safe for occupancy.  Please click this LINK to read the Large Building Water System Start-up Guidelines.  We hope this information is helpful and we stand ready to assist as needed.

CORONAVIRUS UPDATE 04/07/2020

CORONAVIRUS UPDATE 04/07/2020

During these trying times, we want to assure you that your drinking water and treated wastewater are safe.  Coronavirus, which causes COVID-19, is a type of virus that is particularly susceptible to disinfection. Standard treatment and disinfectant processes are effective in treating viruses.  Therefore, don’t worry about using tap water for drinking, cooking or personal hygiene or reclaimed water for irrigation.

To ensure that we can always deliver safe water to you and properly treat wastewater, DWU implemented a Half-Staffing Plan.  We divided employees into two shifts working one week on and one week off.  This employee separation plan is designed to ensure that we always have a healthy staff to conduct our business and serve you, our members.

In closing, we need your help.  Please don’t flush anything but toilet paper down the drain.  Products like wipes and paper towels don’t break down in the waste stream and they regularly lead to clogged lines and equipment failure that cause sewer overflows in our system and possibly in your home.  Please throw wipes and paper towels in the trash.

Social Distancing Payment Options

DWU is doing its part by making sure customers are aware of all of payment methods. These social distancing methods can help protect yourself and help slow the spread of the coronavirus.

  1. You may visit our website at www.dwuinc.com to make a credit card payment or pay by check as well, with no additional fees.
  2. You may call our office during normal business hours at 850-837-6146 to make a credit card payment over the phone, with no additional fees.
  3. You may also drop a payment in our drop box located at 218 Main Street.

 We are taking all precautionary steps to make sure our office is disinfected to our best ability. We encourage you to consider these options to help limit exposure.

 Thank you,

DWU Staff

U.S. Drinking Water and Wastewater Safe from COVID-19 virus

U.S. Drinking Water and Wastewater Safe from COVID-19 virus

In a statement released by EPA yesterday, the agency said:

“There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.

“EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. COVID-19 is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective.”

“Donate 4 Life” Blood Drive 2020

Destin Water Users will be hosting a blood drive event with OneBlood on Thursday August 13th.

The Big Red Bus will be parked in front of the main office from 9:00AM- 1:00PM to accept donations. That address is 218 Main Street, Destin Florida 32541.

If you’d like to donate, please sign up today online at

Destin Water Users Blood Drive Event

Or stop by the main office and sign up at the front desk on the sign-in form. To learn more please click HERE

Thanks in advance for supporting our community, and doing your part to help save lives! This event is also open to the public- so please help to get the word out.

Reclaimed Water Irrigation Schedule

Weekly watering times are indicated below: (Effective March 1, 2016)

NORTH ZONE EAST ZONE SOUTH ZONE
SUNDAY
MONDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT
TUESDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT
WEDNESDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT
THURSDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT
FRIDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT
SATURDAY MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT MIDNIGHT – 10:00AM, 2:00 PM – MIDNIGHT

 

Suggested Daily Watering Schedule

Based on the last digit of your address, please adjust your irrigation to one of these times on your watering days:

 

MIDNIGHT – 5:00 AM ODD ADDRESS
5:00AM – 10:00AM EVEN ADDRESS
2:00PM – 7:00PM ODD ADDRESS
7:00PM – MIDNIGHT EVEN ADDRESS

 

To confirm your reclaimed water service zone please see the map located HERE. These watering times are effective year round. However, DWU may leave mains open if excess water is available (winter and summer). For more information regarding our reclaimed water program click HERE

If you have any questions or concerns please contact Fred Mehlos, our Reclaimed Program Coordinator either by email fmehlos@dwuinc.com or by phone at 850-585-7297.

 

**PLEASE NOTE THAT THERE SHOULD BE NO WATERING FROM 10AM-2PM DAILY. Water used during this time is often wasted more than it is beneficial due to evaporation in the heat of the day.

DWU Statement on PFOA/PFOS

Military Times reported on April 26th that “the water at or around 126 military installations contains potentially harmful levels of perfluorinated compounds…”, “…and more than 90 sites that reported either on-base or off-base drinking water or groundwater contamination, in which the water source tested above the Environmental Protection Agency’s acceptable levels of perfluorooctane sulfonate or perfluorooctanoic acid, also known as PFOS and PFOA.” These compounds are used in concentrated forms on military airfields in the foaming agents used to put our aircraft fires.

This report was based on sample results from 2017 in which the Department of Defense tested various sites for the unregulated compounds of concern. The Environmental Protection Agency (EPA) utilizes what is known as Unregulated Contaminant Monitoring Rule (UCMR) to collect data for contaminants that are suspected to be present in drinking water and do not have health-based standards set under the Safe Drinking Water Act (SDWA). Testing for these contaminants was required of drinking water systems throughout the nation during the UCMR 3 round of testing performed in 2013 and again in 2014.

Destin Water Users did participate in the UCMR 3 water testing which included samples taken from all drinking water wells. DWU feels it is important to inform our customers that all results were absent of the PFOS and PFOA compounds, and there is no reason for our customers to be alarmed by the recent news report.

In Destin and most of the surrounding area, our sole drinking water source is groundwater from the Upper Floridan Aquifer- a deep underground limestone aquifer protected from surface water influences by a confining layer. Because of the nature of our aquifer, there is no direct recharge from the shallow ground water in our area and therefore contamination from perflourinated compounds is unlikely.

To read more on the news release, please go to https://www.militarytimes.com/news/your-military/2018/04/26/dod-126-bases-report-water-contaminants-harmful-to-infant-development-tied-to-cancers/

For more information on the PFOA and PFOS compounds, please refer to the EPA website at  https://www.epa.gov/ground-water-and-drinking-water/drinking-water-health-advisories-pfoa-and-pfos