The Precautionary Boil Water Notice for Gulf Shore Drive has been rescinded.

Tuesday April 22^nd at approximately 2pm, Destin Water Users responded to a water main break due to utility construction on Gulf Shore Dr.  Crews isolated the affected area and began repairs to restore service to those customers who were affected by this break. Service was restored to all customers by midnight.

Destin Water Users has issued a PBWN for all customers affected by this work. Therefore, as a precaution, we advise that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

This “Precautionary Boil Water Notice” will remain in effect for a minimum of 48 hours and until required water quality testing shows that the water is safe to drink. Notification will be provided as soon as this notice is rescinded.

We apologize for any inconvenience this may have caused.

If you have any questions you may contact us at (850)837-6146

12/19/2024

This PBWN was rescinded

12/17/2024

Destin Water Users has issued advanced notice of a PBWN effective Tuesday, December 17, 2024 at 9:00am for the area surrounding 103 Trista Terrace Dr.  The 8” main serving the area will be shut down to facilitate repairs to a leak that developed at a mechanical joint.  No critical use facilities are involved. The main will be flushed and sampled upon completion of repairs . A copy of the line maintenance report and door tag are attached.  Pending sample results this PBWN should be rescinded on Thursday December 19^th.

Precautionary Boil Water Notice (PBWN)

You may have heard about or noticed a significant increase in the number of precautionary boil water notices (PBWN) issued by Destin Water Users, Inc. and other local water utilities in the recent past. Does this mean that the quality and safety or our water has declined? Does this mean that DWU’s water mains are breaking more so than in the past? Absolutely not! Rather, changes in regulatory rules are now requiring that water utilities in Florida issue precautionary boil water notices whenever water service to an area has been turned off, if even for a short while. Why is the issuance of a PBWN required? When breaks or changes occur in water lines, the normal pressure in the line may be reduced or lost and the possibility exists for contaminants to enter that line. The odds of this happening are extremely remote, but to be extra cautious precautionary boil water notices are placed in effect while routine bacteriological sampling is conducted. Usually, two separate sets of samples are taken, each needing 24 hours to be considered complete. When both sets of samples come back “clean”, the precautionary boil water notice is lifted (or “rescinded”). These advisories only affect water that is intended for consumption or cooking.

For more information on PBWN click HERE

If you provide water to visitors or employees, use commercially produced bottled water for drinking or beverage preparation (coffee) during the PBWN. You should also take steps such as posting notices at, or disabling water fountains and ice machines. Foodservice operations have several additional requirements and should contact the Florida Department of Business & Professional Regulation at (850)487-1395 for specific instructions.

For more information on food industry requirements click HERE

Hurricanes 

DWU has emergency plans in place for hurricane response and will do everything possible to make necessary repairs in an efficient and timely manner. Should you experience either a loss of water service or a noticeable loss in water pressure during or after a hurricane, we recommend you take additional steps to disinfect any water intended for consumption or cooking until the water system is restored.

For more information on emergency disinfection of drinking water click HERE