The PBWN below was rescinded
October 19, 2026
Destin Water Users has issued a PBWN for 20 residential homes on Sea Oats Dr. due to a line break. The 6” main serving these properties was shut down to facilitate repairs to the broken water main. The main will be flushed and sampled once repairs are completed. A copy of the door tag and maintenance report is attached. Pending sample results this PBWN should be rescinded on Wednesday October 21st.
This PBWN has been recinded.
October 10, 2026
Destin Water Users has issued a PBWN effective 5:00pm on Friday Oct 9th, 2026 due to a 6” water main break serving 176 residential homes Destin Pointe. The area affected by this break includes on residential homes, no critical use facilities are affected. The water main will be flushed; samples will be pulled once repairs are complete. A copy of the door tag and trouble report are attached. Pending sample results, this PBWN should be rescinded on Monday, Oct 12th.
This PBWN has been recinded.
October 10, 2026
Destin Water Users has issued a PBWN effective 5;00pm on Friday Oct 9th, 2026 due to a 6” water main break serving 8 residential homes. The area affected by this break includes on residential homes, no critical use facilities are affected. The water main will be flushed, samples will be pulled once repairs are complete. A copy of the door tag and trouble report are attached. Pending sample results, this PBWN should be rescinded on Monday, Oct 12th.
This PBWN has been recinded.
October 10, 2026
Destin water Users has issued a PBWN effective 5:00pm on Friday Oct 9th,2026 due to a water line break which occurred on Crystal Beach. The area affected by the break includes 1 restaurant (Crab Trap). The Restaurant manager will be personally contacted and provided a copy of the boil water notice guidelines from the Health Department. Door tag was provided. The main has been flushed and the first set of samples will be pulled today. A copy of the trouble report and door tag are attached. Pending sample results, this PBWN should be rescinded on Monday the 12th of October.
The PBWN referenced below has been rescinded
October 5th, 2026
Destin Water Users has issued advanced notice of a PBWN for 141 residential units of Dolphin Point on Tuesday October 6th at 10:00am to replace the backflow on a privately managed water system. This was issued as a precaution to the affected customers since the main will be shut off for a plumber that was contracted by the HOA to make the repairs. The main will be flushed and sampled when repairs are completed. No critical use facilities are affected during this work. A copy of the main break report and door tag are attached. Pending sample results this notice should be lifted on Thursday October 8th.
You may have heard about or noticed a significant increase in the number of precautionary boil water notices (PBWN) issued by Destin Water Users, Inc. and other local water utilities in the recent past. Does this mean that the quality and safety or our water has declined? Does this mean that DWU's water mains are breaking more so than in the past? Absolutely not! Rather, changes in regulatory rules are now requiring that water utilities in Florida issue precautionary boil water notices whenever water service to an area has been turned off, if even for a short while. Why is the issuance of a PBWN required? When breaks or changes occur in water lines, the normal pressure in the line may be reduced or lost and the possibility exists for contaminants to enter that line. The odds of this happening are extremely remote, but to be extra cautious precautionary boil water notices are placed in effect while routine bacteriological sampling is conducted. Usually, two separate sets of samples are taken, each needing 24 hours to be considered complete. When both sets of samples come back "clean", the precautionary boil water notice is lifted (or "rescinded"). These advisories only affect water that is intended for consumption or cooking.
For more information on PBWN click HERE.
If you provide water to visitors or employees, use commercially produced bottled water for drinking or beverage preparation (coffee) during the PBWN. You should also take steps such as posting notices at, or disabling water fountains and ice machines. Foodservice operations have several additional requirements and should contact the Florida Department of Business & Professional Regulation at (850)487-1395 for specific instructions.
For more information on food industry requirements click HERE.
Hurricanes
DWU has emergency plans in place for hurricane response and will do everything possible to make necessary repairs in an efficient and timely manner. Should you experience either a loss of water service or a noticeable loss in water pressure during or after a hurricane, we recommend you take additional steps to disinfect any water intended for consumption or cooking until the water system is restored.
For more information on emergency disinfection of drinking water click HERE.