Newsletter Error

DWU apologizes for an error in the mailing of our Spring Quarterly Connections Newsletter.  Many appear to be mislabeled.  If you find that you did not get one, you may view it at https://dwuinc.com/wp-content/uploads/2016/07/DWUConnections_Spring2026.pdf or call...

Hydrant Flushing and Water Quality

Hydrant-flushing is very important to the maintenance of the domestic water distribution system. Destin Water Users and the Destin Fire Control District routinely flush hydrants throughout our service area as required to: Improve water quality in the distribution...

DWU Statement on Fluoride in Drinking Water

Florida Surgeon General Dr. Joseph A. Ladapo recently announced guidance recommending against community water fluoridation due to the neuropsychiatric risk associated with fluoride exposure.  Several public water systems in Florida currently add small amounts of...

Automated Phone System

Destin Water Users, Inc. will be transitioning to an automated IVR (Interactive Voice Response) phone system, as of March 1st. Customers will be able to choose from several prompts to include, but not limited to. Quickly report emergency line breaks, Accounts Payable,...

NEW OFFICE HOURS!

Effective January 1, 2024, our new office hours will be 8:00 am until 4 pm Monday thru Friday. Thank you.