Precautionary Boil Water Notice (PBWN)

The PBWN referenced below was rescinded on Thursday, December 2nd ay 8:00AM.

November 30, 2021

Destin Water Users issued a PBWN effective Tuesday, November 30th at 9:00am. The 6” water main at Spring Lane & Legion Drive was shut down after being struck by a contractor performing work for the City of Destin. See below for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Thursday, December 2nd.

This PBWN was rescinded on Monday November 8th at 1:00pm

November 4, 2021

Destin Water Users has issued advanced notice of a PBWN for Dolphin Point Condominiums on November 8th.  The 6” main servicing this area will be shut down to facilitate repairs at 9:00 AM, Monday November 8th. See below for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Wednesday, November 10th.

The PBWN referenced below was rescinded on Thursday, November 4th at 7:45AM

November 2, 2021

Destin Water Users has issued advanced notice of a PBWN for Dolphin Point Condominiums on November 2nd.  The 6” main servicing this area will be shut down to facilitate repairs at 9:00 AM, Tuesday November 2nd. See below for a map of the affected area. Pending sample results this PBWN should be rescinded on the morning of Thursday, November 4th.

The PBWN referenced below was rescinded on Thursday October 28th at 8:30am.

October 25, 2021

Destin Water Users has issued advanced notice of a PBWN for Driftwood Lane on October 26th.  The 4” main servicing this area will be shut down to facilitate repairs at 9:00 AM, Tuesday October 26th. See image below. Pending sample results this PBWN should be rescinded on the morning of Thursday, October 28th.

The PBWN referenced below was rescinded on Saturday June 19th at 7:30am.

June 16th, 2021

Destin Water Users has issued a PBWN on Wednesday June 16th due to a large water main break on Holiday Isle. The area affected by this PBWN includes residences on the following streets. Moreno Pt. Rd, Magnolia, Choctaw, Lagoon, Norriego, Vera Cruz, Osceala and homes from 602 Gulfshore Dr. to 700 Gulfshore Dr. Please view the map of the effected area. Crews are working diligently to restore service to those affected by this event. This notice will be lifted following two consecutive days of satisfactory samples.


Precautionary Boil Water Notice (PBWN)

You may have heard about or noticed a significant increase in the number of precautionary boil water notices (PBWN) issued by Destin Water Users, Inc. and other local water utilities in the recent past. Does this mean that the quality and safety or our water has declined? Does this mean that DWU’s water mains are breaking more so than in the past? Absolutely not! Rather, changes in regulatory rules are now requiring that water utilities in Florida issue precautionary boil water notices whenever water service to an area has been turned off, if even for a short while. Why is the issuance of a PBWN required? When breaks or changes occur in water lines, the normal pressure in the line may be reduced or lost and the possibility exists for contaminants to enter that line. The odds of this happening are extremely remote, but to be extra cautious precautionary boil water notices are placed in effect while routine bacteriological sampling is conducted. Usually, two separate sets of samples are taken, each needing 24 hours to be considered complete. When both sets of samples come back “clean”, the precautionary boil water notice is lifted (or “rescinded”). These advisories only affect water that is intended for consumption or cooking.

For more information on PBWN click HERE

If you provide water to visitors or employees, use commercially produced bottled water for drinking or beverage preparation (coffee) during the PBWN. You should also take steps such as posting notices at, or disabling water fountains and ice machines. Foodservice operations have several additional requirements and should contact the Florida Department of Business & Professional Regulation at (850)487-1395 for specific instructions.

For more information on food industry requirements click HERE

Hurricanes 

DWU has emergency plans in place for hurricane response and will do everything possible to make necessary repairs in an efficient and timely manner. Should you experience either a loss of water service or a noticeable loss in water pressure during or after a hurricane, we recommend you take additional steps to disinfect any water intended for consumption or cooking until the water system is restored.

For more information on emergency disinfection of drinking water click HERE